Mint Beauty Ireland – Terms & Conditions

Tips
Tips are always appreciated and may be given directly to your therapist or left at reception for the relevant team member to collect.
100% of the tip goes directly to the staff member who provided your treatment. Tips are not pooled between staff.
At present, we do not accept tips by card. Tip envelopes are available at reception if required.
 
Under 16s
Clients under the age of 16 must be accompanied by a parent or responsible adult when attending their appointment.
For safety and insurance reasons, we do not provide treatments involving a UV/LED lamp, including gel polish, BIAB, gel-based nail products, or nail extensions, to clients under the age of 16.
Please check with our team before booking if you are unsure whether a particular treatment is suitable for a client under 16.
 
Refunds & Returns
We do not offer refunds on completed beauty treatments.
If you are unhappy with any aspect of your treatment, please contact us as soon as possible. We will always do our best to discuss your concerns and, where appropriate, offer a suitable solution or correction.
 
Product Returns
Products purchased from Mint Beauty may be returned within 14 days of purchase, provided you have proof of purchase and the product is:
 

• Unused and unopened

• In its original packaging

• In a fully saleable condition

• Not damaged, altered, or tampered with
   

For hygiene and safety reasons, opened or used skincare, beauty, or cosmetic products may not be eligible for return unless the product is faulty.
Certain products may also be subject to the manufacturer's specific returns policy.
 
Gift Vouchers
Mint Beauty gift vouchers make a perfect gift for someone special and can be used towards eligible treatments or products at Mint Beauty Ireland.
Please note:
 

• Gift vouchers are non-refundable.

• Gift vouchers cannot be exchanged for cash, either in full or in part.

• Lost or stolen vouchers cannot be replaced or cancelled, so please keep your voucher safe.

• Once purchased, the voucher becomes the responsibility of the purchaser or recipient.

• Gift vouchers do not have an expiry date.
   

Please contact us if you are unsure whether a particular treatment or product can be purchased using a gift voucher.
 
Appointment Timing
We kindly ask that you arrive 5–10 minutes before your scheduled appointment. This allows enough time to check in, prepare for your treatment, and complete any necessary consultation.
If you are running late, please contact Mint Beauty as soon as possible.
Late arrival may result in your treatment time being reduced in order to avoid delaying other clients. The full treatment price will still apply.
If you arrive significantly late, we may need to reschedule your appointment.
 
Group Bookings
We welcome group bookings and special occasions.
A minimum €10 deposit per person may be required at the time of booking.
For group appointments, we ask all guests to arrive at least 15 minutes before their scheduled appointment. This allows enough time to choose colors, treatments, or other options before the appointments begin.
When making a group booking, please provide the names of all clients and details of the treatments each person would like. For larger bookings, we recommend contacting us directly so we can arrange the appointments appropriately.
Please note that group bookings do not qualify for a group discount unless otherwise agreed by Mint Beauty.
 
Right to Refuse Service
Mint Beauty reserves the right to refuse or discontinue a treatment where we consider it necessary for the safety, comfort, or wellbeing of our clients or staff.
We may also refuse a treatment where:
 

• A client is unsuitable for the requested treatment.

• A required consultation or patch test has not been completed.

• There is a contraindication that makes the treatment unsuitable.

• A client behaves inappropriately or aggressively towards a member of staff.

• The condition of the skin, nails, or treatment area means the service cannot be safely performed.
   

Where possible, we will explain the reason and recommend an alternative where appropriate.
 
Nail Treatment Guarantee & Aftercare
We want you to enjoy your nails for as long as possible. Our BIAB, gel extensions, hard gel, and gel polish treatments are guaranteed against application-related issues for 7 days following your appointment.
If you experience an issue that you believe is related to the application within the first 7 days, please contact us as soon as possible so we can assess the issue and, where appropriate, arrange a repair.
After 7 days, damage, lifting, chips, or breakages are generally considered normal wear and tear.
To help your nails last as long as possible:
 

• Wear protective gloves when cleaning, washing dishes, gardening, or using household chemicals.

• Avoid prolonged exposure to hot water, baths, jacuzzis, and swimming.

• Avoid using your nails as tools to open cans, peel stickers, or prise objects open.

• Do not cut or file your nails while wearing gel or other nail enhancements, as this can break the protective seal.

• Avoid picking, peeling, or lifting your gel or nail enhancements.

• Remove sunscreen, chlorine, insect repellent, and fake tan from your nails as soon as possible, as these products may stain or affect the appearance of the gel.

• Use recommended nail and cuticle care products regularly.
   

Gel Extensions, BIAB & Hard Gel Aftercare
To maintain the appearance and condition of your nail enhancements:
 

• Use non-acetone nail polish remover if you need to remove traditional polish from gel extensions.

• Regularly use cuticle oil and hand cream to keep the surrounding skin and nails conditioned.

• Avoid picking or pulling at any lifting product.

• Be mindful when typing, opening packaging, or carrying out activities that may place pressure on the nails, as this can cause chips or breakages.

• Maintenance appointments are generally recommended every 2–3 weeks, depending on your natural nail growth and the condition of the product.

• Leaving enhancements for too long between maintenance appointments can increase the risk of lifting, breakage, or damage to the natural nail.
   

A full removal and fresh set may be recommended after several infills, depending on the condition of the existing product and the health of the natural nail.
If you book a refill or infill after an extended period of growth, we may need to charge for a full set if there is excessive regrowth, lifting, or insufficient product remaining.